Mothers’ satisfaction with intrapartum nursing care among postnatal mothers in orotta national referral maternity hospital, asmara, eritrea.
Corresponding Author(s) : P.Kavitha
International Journal of Allied Medical Sciences and Clinical Research,
Vol. 2 No. 3 (2014): 2014 Volume 2- Issue -3
Abstract
Aim
The aim of this study was to investigate women's satisfaction with intrapartum nursing care along five distinct dimensions (interpersonal care, information given , psychological and emotional support, physical birth environment and comfort measures) simultaneously.
Background
Patient satisfaction is an important outcome in the evaluation and development of healthcare services.A good outcome should be that every woman should be satisfied with the care and support she received during pregnancy, delivery and postpartum periods and to feel that she and her baby have been the center of care.
Method
A descriptive study on the outcome using quantitative research method. Data was collected by using a structured self-administered questionnaire to a purposive sample of 100 participants. Data entered using cspro 4.0 and analyses was done using Microsoft excel and statistical package for the social science. Descriptive statistics including frequency, percentage and mean was employed.
Results
Different patterns of satisfaction were found. Most of the mothers (83%) were highly satisfied and 17% were satisfied. According the five dimensions 2% were dissatisfied with the physical birth environment, 1% with interpersonal care,2% with psychological and emotional support and 1% with the comfort measures.
Conclusion
From the research, participants were highly satisfied with the care offered to them during intrapartum period. This could be due to the presence of student nurses and the staff were generally friendly, welcoming, supportive and provided with a clean environment.
Keywords
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References
[2] . Guzzetta Cathie E. Essential Readings in Holistic Nursing. 1998. Aspen publishers.
[3] Janet C. Perception of childbirth experience and its relationship to early postpartum parenting. Journal of Advanced Nursing, 1999. 8 (10) 1257-1264.
[4] . Katharyn A. May, Laura R. Mhlmeister. 2nd ed. Comprehensive maternity nursing; J.B. Lippincot Company; Philadelphia 1990.
[5] Lin C. Patient satisfaction with nursing care as an outcome variable dilemma for Nursing evaluation researchers. Journal of Professional Nursing, 1996. 12(4) 207-216.
[6] . Marcia L. London et al. (2007). Maternal and Child Nursing Care, 2nd ed. By Pearson Education, Inc. New Jersey.
[7] Mollas Donaldson. Measuring the Quality of Healthcare. 1999. National Academy Press Washington D.C.
[8] National Protocol On safe Motherhood. April, 1998. The State of Eritrea, Ministry of Health.
[9] Page L.A. The new midwifery science and sensitivity practice. 2000. Churchill Livingston Imprint of Elvier Ltd.
[10] Peterson W.E., Sward W., Charles C. Adolescents' perception of inpatient postpartum Nursing Care, a qualitative health research. 2007.
[11] Shields Donna. Nursing Care in Labor and Patient Satisfaction, a descriptive study. Journal of Advanced Nursing, 1999. 3(6) 535-50.
[12] V. Ruth Bennet, Linda K. brown. 14th ed. Myles Text Book For Midwives; Pearson Professional Limited 2003.
[13] W.H.O. Basic Document. 1992. 39th edition.
[14] W.H.O. Department of making pregnancy safe. 2004. 39th edition.
[15] W.H.O. Developing World has acute shortage of health workers. 2007.
[16] Woodward C.A. Strategies for Assisting Health workers to modify and improve skills. 2000. Oxford university press, New York USA.