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Quality Assurance in Health Care Improving Patient Safety of Service Quality
Corresponding Author(s) : Sima Akram Ibrahim
International Journal of Allied Medical Sciences and Clinical Research,
Vol. 13 No. 2 (2025): 2025 Volume -13 - Issue 2
Abstract
Background: The quality of healthcare services is crucial for patient safety and overall service delivery. Accreditation plays a significant role in enhancing healthcare quality but comes with challenges.
Objective: This study aims to explore t
he impact of accreditation on healthcare quality and patient safety, providing recommendations for improvement.
Approach: The research utilized purposive sampling to gather data from hospitals with accreditation experience. It acknowledged potential biases, including selection and response biases, due to reliance on self-reported data.
Result: The findings indicate that accreditation improves administrative efficiency, staff training, and system quality monitoring. However, it also highlights the financial burdens associated with compliance, infrastructure investments, and periodic audits. The study emphasizes the importance of regulatory compliance in building patient trust and enhancing service delivery.
Conclusion: Strengthening accreditation frameworks is essential for sustainable quality improvement in healthcare. Institutions should view accreditation as a strategic component rather than merely a regulatory requirement. The results are significant for policymakers, hospital administrators, and accreditation organizations, suggesting that a focus on accreditation can lead to better healthcare outcomes and patient safety.
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- Delis H, Christaki K, Healy B, Loreti G, Poli GL, Toroi P, Meghzifene A. Moving beyond quality control in diagnostic radiology and the role of the clinically qualified medical physicist. Phys Med. 2017;41;104-108.
- Goldstone J. The role of quality assurance versus continuous quality improvement. J Vasc Surg. 1998;28(2):378-80.
- Kamalasanan A, S G, Subbarayalu AV. Factors influencing the quality of healthcare services in Indian hospitals: A systematic review. Journal of Management Research and Analysis [Internet] 2019;6:71–80. Available from: https://doi.org/10.18231/j.jmra.2019.013
- Vincent C. Patient safety. John Wiley & Sons; 2011.
- Haig KM, Sutton S, Whittington J. SBAR: a shared mental model for improving communication between clinicians. The Joint Commission Journal on Quality and Patient Safety [Internet] 2006;32:167–75. Available from: https://doi.org/10.1016/s1553-7250(06)32022-3
- Bates DW, Cullen DJ, Laird N, Petersen LA, Small SD, Servi D, Laffel G,Sweitzer BJ, Shea BF, Hallisey R, et al. Incidence of adverse drug events and potential adverse drug events. Implications for prevention. ADE Prevention Study Group. JAMA.1995;274:29-34.
- Pittet D. Improving Adherence to Hand Hygiene Practice: a multidisciplinary approach. Emerging Infectious Diseases [Internet] 2001;7:234–40. Available from: https://doi.org/10.3201/eid0702.010217
- Sevdalis N, Jacklin R, Arora S, Vincent CA, Thomson RG. Diagnostic error in a national incident reporting system in the UK. Journal of Evaluation in Clinical Practice [Internet] 2010;16:1276–81. Available from: https://doi.org/10.1111/j.1365-2753.2009.01328.x
- Wu AW, Lipshutz AKM, Pronovost PJ. Effectiveness and efficiency of root cause analysis in medicine. JAMA [Internet] 2008;299:685. Available from: https://doi.org/10.1001/jama.299.6.685
- McGaghie WC, Issenberg SB, Cohen ER, Barsuk JH, Wayne DB. Does Simulation-Based medical education with deliberate practice yield better results than traditional clinical education? A Meta-Analytic Comparative Review of the evidence. Academic Medicine [Internet] 2011;86:706–11. Available from: https://doi.org/10.1097/acm.0b013e318217e119
- Indumathy J, Ravichandran M. Analysis on the Effects of National Accreditation Board for Hospitals (NABH) and Healthcare Providers with reference to Nursing Professionals. Asian Journal of Research in Social Sciences and Humanities [Internet] 2017;7:1299. Available from: https://doi.org/10.5958/2249-7315.2017.00063.6
- Desai KN, Chaudhari S. Analysis of Critical values in NABL (National Accreditation Board for Testing and Calibration Laboratories) accredited Hematology and Clinical Pathology laboratory. Annals of Applied Bio-Sciences [Internet] 2017;4:A14–8. Available from: https://doi.org/10.21276/aabs.2017.1317
- Tarieh RRA, Zayyat R, Naoufal RN, Samaha HR. A case study exploring the impact of JCI standards implementation on staff productivity and motivation at the laboratory and blood bank. Health Science Reports [Internet] 2022;5. Available from: https://doi.org/10.1002/hsr2.497
References
Delis H, Christaki K, Healy B, Loreti G, Poli GL, Toroi P, Meghzifene A. Moving beyond quality control in diagnostic radiology and the role of the clinically qualified medical physicist. Phys Med. 2017;41;104-108.
Goldstone J. The role of quality assurance versus continuous quality improvement. J Vasc Surg. 1998;28(2):378-80.
Kamalasanan A, S G, Subbarayalu AV. Factors influencing the quality of healthcare services in Indian hospitals: A systematic review. Journal of Management Research and Analysis [Internet] 2019;6:71–80. Available from: https://doi.org/10.18231/j.jmra.2019.013
Vincent C. Patient safety. John Wiley & Sons; 2011.
Haig KM, Sutton S, Whittington J. SBAR: a shared mental model for improving communication between clinicians. The Joint Commission Journal on Quality and Patient Safety [Internet] 2006;32:167–75. Available from: https://doi.org/10.1016/s1553-7250(06)32022-3
Bates DW, Cullen DJ, Laird N, Petersen LA, Small SD, Servi D, Laffel G,Sweitzer BJ, Shea BF, Hallisey R, et al. Incidence of adverse drug events and potential adverse drug events. Implications for prevention. ADE Prevention Study Group. JAMA.1995;274:29-34.
Pittet D. Improving Adherence to Hand Hygiene Practice: a multidisciplinary approach. Emerging Infectious Diseases [Internet] 2001;7:234–40. Available from: https://doi.org/10.3201/eid0702.010217
Sevdalis N, Jacklin R, Arora S, Vincent CA, Thomson RG. Diagnostic error in a national incident reporting system in the UK. Journal of Evaluation in Clinical Practice [Internet] 2010;16:1276–81. Available from: https://doi.org/10.1111/j.1365-2753.2009.01328.x
Wu AW, Lipshutz AKM, Pronovost PJ. Effectiveness and efficiency of root cause analysis in medicine. JAMA [Internet] 2008;299:685. Available from: https://doi.org/10.1001/jama.299.6.685
McGaghie WC, Issenberg SB, Cohen ER, Barsuk JH, Wayne DB. Does Simulation-Based medical education with deliberate practice yield better results than traditional clinical education? A Meta-Analytic Comparative Review of the evidence. Academic Medicine [Internet] 2011;86:706–11. Available from: https://doi.org/10.1097/acm.0b013e318217e119
Indumathy J, Ravichandran M. Analysis on the Effects of National Accreditation Board for Hospitals (NABH) and Healthcare Providers with reference to Nursing Professionals. Asian Journal of Research in Social Sciences and Humanities [Internet] 2017;7:1299. Available from: https://doi.org/10.5958/2249-7315.2017.00063.6
Desai KN, Chaudhari S. Analysis of Critical values in NABL (National Accreditation Board for Testing and Calibration Laboratories) accredited Hematology and Clinical Pathology laboratory. Annals of Applied Bio-Sciences [Internet] 2017;4:A14–8. Available from: https://doi.org/10.21276/aabs.2017.1317
Tarieh RRA, Zayyat R, Naoufal RN, Samaha HR. A case study exploring the impact of JCI standards implementation on staff productivity and motivation at the laboratory and blood bank. Health Science Reports [Internet] 2022;5. Available from: https://doi.org/10.1002/hsr2.497